> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accessing webmail in Plesk

> Learn to access Plesk email via webmail with step-by-step instructions and a helpful video.

This article describes how to access Plesk e-mail accounts using webmail.

<Note>
  Plesk is no longer included with new hosting.com plans, but it is still available on legacy Managed WordPress accounts. You can install Plesk manually on unmanaged VPS and Dedicated servers.
</Note>

Webmail enables you to check your e-mail accounts by using your web browser. You can compose and read e-mail messages, maintain an address book, and perform other common tasks. Third-party e-mail client applications, such as Thunderbird and Microsoft Outlook Express, generally provide more features than webmail applications, but also require more initial configuration.

## Accessing webmail

You can access webmail through Plesk, or you can access webmail directly by visiting a specific URL.

To watch a video that demonstrates the first method, please click below:

### Method #1: Accessing webmail through Plesk

To access webmail using Plesk, follow these steps:

1. Log in to Plesk.
   > 📘 Note
   >
   > If you do not know how to log in to your Plesk account, please see [this article](/docs/logging-in-and-out-of-plesk).

2. In the left sidebar, click **Mail**:\
   ![Plesk - Mail icon](https://static.hosting.com/kb/kb-plesk-sidebar-mail.png)

3. On the **Mail** page, locate the account for which you want to access webmail, and then click the webmail icon:\
   ![Plesk - Webmail icon](https://static.hosting.com/kb/kb-plesk-webmail-icon.png)

4. On the webmail login page, type the username and password for the e-mail account you want to access.

<Warning>
  **Important**

  For the username, you must type the complete e-mail address (for example, [user@example.com](mailto:_user@example.com_) ). You cannot type just *user*.
</Warning>

5. Click **Login**. Webmail loads the mailbox for the account.

### Method #2: Accessing webmail directly

To access webmail directly, follow these steps:

1. Use your web browser to go to *[https://webmail.example.com](https://webmail.example.com)*, where ***example.com*** represents your domain name.

2. On the webmail login page, type the username and password for the e-mail account you want to access.
   > 🚧 Important
   >
   > For the username, you must type the complete e-mail address (for example, [user@example.com](mailto:_user@example.com_) ). You cannot type just *user*.

3. Click **Login**. Webmail loads the mailbox for the account.

## More information

For more information about Plesk, please visit [https://www.plesk.com](https://www.plesk.com).

## Related articles

* [Configuring an e-mail alias in Plesk](/docs/configuring-an-e-mail-alias-in-plesk)

* [Getting started with Plesk](/docs/getting-started-with-plesk)

* [Managing e-mail accounts in Plesk](/docs/managing-e-mail-accounts-in-plesk)

* [Managing e-mail deliverability settings in Plesk](/docs/managing-e-mail-deliverability-settings-in-plesk)