> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuring customer support requests in WHM

> Learn how to use WebHost Manager to configure how customer support requests are handled. Just follow our easy step-by-step instructions!

This article describes how to use WebHost Manager to configure how customer support requests are handled.

## Configuring customer support requests

You can use WebHost Manager specify how customers should contact you with support requests. To do this, follow these steps:

1. Log in to WebHost Manager.
   > 📘 Note
   >
   > If you do not know how to log in to your WebHost Manager account, please see [this article](/docs/accessing-webhost-manager).

2. In the search box at the upper left of the WHM screen, start typing **cpanel**, and then click **Customization** when it becomes visible:\
   ![WebHost Manager - cPanel Customization](https://static.hosting.com/kb/kb-whm-106-cpanel-customization.png)

3. Click the **Public Contact** tab.

<Warning>
  **Important**

  The information you provide on this tab is publicly available on your users' domains.
</Warning>

4. In the **Public Company Name** text box, type the name of your company.

5. In the **Public Contact URL** text box, type the URL for your company site.

6. Click **Save**.

## More information

For more information about cPanel customization in WHM, please visit [https://docs.cpanel.net/whm/cpanel/customization](https://docs.cpanel.net/whm/cpanel/customization).

## Related articles

* [Branding customer accounts in WHM](/docs/branding-customer-cpanel-accounts-in-whm)

* [Branding Roundcube webmail](/docs/branding-roundcube-webmail)

* [Accessing WebHost Manager](/docs/accessing-webhost-manager)

* [Getting started with cPanel](/docs/getting-started-with-cpanel)