> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# cPanel error message: "Your IP address has changed

> This article describes a problem that may occur when you use cPanel, and how to resolve it.

This article describes a problem that may occur when you use cPanel, and how to resolve it.

## Problem

When you try to view a page in cPanel, the login page appears with the following error message:

```text theme={null}
Your IP address has changed. Please log in again.
```

## Cause

This problem occurs when either of the following scenarios occurs:

* You (or someone else) tries to log in to cPanel using the same account, from two separate devices, at the same time.
* Your Internet Service Provider (ISP) assigns you a new IP address while you are logged in to cPanel.

## Resolution

To resolve this problem, simply log back in to cPanel on the device you are using.

## Related articles

* [Accessing cPanel](/docs/accessing-cpanel)