> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disabling plugins in Elgg

> Learn how to disable all plugins for Elgg. You may need to do this if Elgg fails to load, or to troubleshoot application issues.

This article describes how to disable all installed plugins for an Elgg site. You may need to do this if you experience application problems, or if Elgg displays a blank page that has no content. Disabling plugins allows you to access your Elgg site and troubleshoot the issue further.

## Disabling plugins in Elgg

To disable all plugins in Elgg, create a file named *disabled* in Elgg's*mod* directory. To do this, follow these steps:

1. Log in to your cPanel account.

2. In the **Files** section of the cPanel home screen, click **File Manager**.

3. Navigate to the directory where Elgg is installed.
   > 📘 Note
   >
   > If you installed Elgg in the document root directory, then go to the *public\_html* directory. If you installed Elgg in a subdirectory, navigate to that directory instead.

4. Open the *mod* directory.

5. On the top menu bar, click the **New File** icon. The **New File** dialog box appears.

6. In the **New File Name** text box, type `disabled`.

7. Click **Create New File**.

8. All plugins are now disabled, and you should be able to log in to Elgg.

## Re-enabling plugins in Elgg

To re-enable plugins, delete (or rename) the *disabled* file. Plugins will again function normally.
