> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Do you support WebSocket connections?

> The answer depends on the type of hosting account that you have.

The [WebSocket protocol](https://websocket.org/) provides persistent, two-way communication between a browser and a server over a single TCP socket. This enables web applications to be responsive in real-time, without the need to poll a server for new information.

We support WebSocket connections on the following hosting packages:

* **Managed VPS and Dedicated servers**: If you want to run WebSockets on these hosting packages, and do **not** have root access, please open a support ticket at [https://my.hosting.com](https://my.hosting.com) and we will set up the server for you. In the ticket, please provide the following information:

  * The domain or URL you want proxied for the WebSocket application.

  * The port number on which you want WebSockets to run.

* **Unmanaged VPS**: This hosting package provides you with root access and complete control over the operating environment. You can configure and run WebSockets independently.

<Note>
  - For detailed information about how to configure and use WebSocket connections, please see [this article](/docs/configuring-and-using-websocket-connections).

  - We do not support WebSockets on shared or reseller hosting packages at this time.
</Note>

## More information

For more information about WebSockets, please visit [https://websocket.org/](https://websocket.org/).

## Related articles

* [Configuring and using WebSocket connections](/docs/configuring-and-using-websocket-connections)

* [Do you support sockets with PHP?](/docs/do-you-support-sockets-with-php)