> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enhance Reseller: Managing Customers from the Hosting.com Panel

Resellers using **Enhance Reseller Hosting** can now manage their customers directly from the [Hosting.com](http://Hosting.com) panel. If you have an active Enhance Reseller product, you'll see a new **My Customers** section in the left-hand navigation, allowing you to view your customers and access customer management tools without leaving the [Hosting.com](http://Hosting.com) panel.

<Note>
  **Note:** The **My Customers** section is only available if you have an **active Enhance Reseller** product.
</Note>

<Frame />

## Accessing My Customers

1. Log in to your [Hosting.com](http://Hosting.com) account at [https://my.hosting.com/](https://my.hosting.com/)
2. From the left-hand navigation, click **My Customers**.

<Frame>
  <img src="https://mintcdn.com/hosting-9143814e/Q2qUv6V-DcXJg6BY/images/image-18.png?fit=max&auto=format&n=Q2qUv6V-DcXJg6BY&q=85&s=2f42d68a73832dfc443af2ecaca5fe59" alt="Image" width="426" height="976" data-path="images/image-18.png" />
</Frame>

3. You'll see a list of all customers associated with your Enhance Reseller account.

## Customer Overview

The **My Customers** page displays the following information for each customer:

* **Organisation** – The customer's organisation or account name.
* **Owner** – The primary account owner and email address.
* **Packages** – The number of hosting packages assigned to the customer.
* **Websites** – The number of websites the customer currently hosts.

You can also use the **Search** bar to quickly locate a customer.

<Frame>
  <img src="https://mintcdn.com/hosting-9143814e/Q2qUv6V-DcXJg6BY/images/image-19.png?fit=max&auto=format&n=Q2qUv6V-DcXJg6BY&q=85&s=fd2b0472f2b1af93c4a8cd888201e8b8" alt="Image" width="2324" height="486" data-path="images/image-19.png" />
</Frame>

## Managing a Customer

Each customer has a **Manage** button.

Selecting **Manage** securely logs you into the customer's Enhance control panel, allowing you to manage their hosting environment without needing their login credentials.

## Customer Actions

Click the **three-dot (⋮) Actions** menu next to any customer to access additional management options.

<Frame>
  <img src="https://mintcdn.com/hosting-9143814e/Q2qUv6V-DcXJg6BY/images/image-20.png?fit=max&auto=format&n=Q2qUv6V-DcXJg6BY&q=85&s=5ad2e301a18b71be2a9160d6bc222071" alt="Image" width="2278" height="480" data-path="images/image-20.png" />
</Frame>

### Impersonate

Logs you directly into the customer's Enhance control panel as that customer. This allows you to troubleshoot issues or perform administrative tasks on their behalf without requiring their login credentials.

### Suspend

Temporarily suspends the customer's account. Suspended customers will be unable to use their hosting services until the account is reactivated.

<Note>
  **Note:** Suspending a customer does not permanently remove their data.
</Note>

### Delete

Permanently removes the customer from your reseller account.

## Creating a New Customer

To create a new customer:

1. Open **My Customers**.
2. Click **Create customer**.

<Frame>
  <img src="https://mintcdn.com/hosting-9143814e/Q2qUv6V-DcXJg6BY/images/image-21.png?fit=max&auto=format&n=Q2qUv6V-DcXJg6BY&q=85&s=b981f960cdd86d0f23362286a929ad1c" alt="Image" width="2342" height="544" data-path="images/image-21.png" />
</Frame>

3. Enter the required customer details.
4. Click **Add** to create the customer

The customer will be added to your Enhance Reseller account and will appear in the customer list.