> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting file download permission for user groups in OpenCart

> Learn to set file download permissions in OpenCart, enabling authorized user groups to download order attachments.

If you have the administrator account, you can easily download files that customers upload during orders. But what if you've set up multiple users to manage the store? Typically, store owners create user accounts for people who assist them with orders, customer service, or product management, and they will receive a Permission Denied error if they attempt to download files attached to orders. This is easily fixed by adding the appropriate permissions to the user group. This article will show you how to configure file download permissions for user groups in [OpenCart.](https://hosting.com/hosting/platforms/opencart-hosting/)

## Setting permissions for user groups

To add file download permissions for user groups in OpenCart, follow these steps:

1. Log in to your [OpenCart](https://hosting.com/hosting/platforms/opencart-hosting/) site with an administrator account.
2. On the **Dashboard** in the left sidebar, click **System**, and then click **Add New**:\\
   ![](https://static.hosting.com/kb/kb_opencart_usergroups.png)
3. Select the **User Group** to modify, and then click on **Edit** to change the group permission. The example below uses a created custom user group called **Manager**. To change the group permissions click on the Edit button:\\
   ![](https://static.hosting.com/kb/kb_usergroup_manager_editpermission.png)
4. Check the "tool/upload"option in the **Access Permission** section:\\
   ![](https://static.hosting.com/kb/kb_opencart_toolupload_accesspermission.png)
5. Check the "tool/upload"option in the **Modify Permission**:\\
   ![](https://static.hosting.com/kb/kb_toolupload_modifypermission.png)
6. Save file download permissions changes.The file download permissions have been successfully modified:\\
   ![](https://static.hosting.com/kb/kb_usergroup_access_modified.png)

## More information

For more information about user management and permissions in OpenCart, please visit: [https://docs.opencart.com/](https://docs.opencart.com/)

## Related articles

* [OpenCart](/docs/opencart)
* [Optimizing OpenCart](/docs/optimizing-opencart)