> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Magento error message: ''Your web server is configured incorrectly

> You may run into an issue when trying to access your Magento administration console. Learn how to resolve this issue here.

This article discusses a problem that may occur when you try to access the Magento administration console, as well as how to resolve it.

## Problem

When you try to access the Magento administration console, you receive the following error message in your web browser:

```
Your web server is configured incorrectly. 
As a result, configuration files with sensitive information are accessible from the outside. 
Please contact your hosting provider.
```

## Cause

This problem occurs because file permissions are set too permissively, or because there is a missing*.htaccess* file in the *app* subdirectory of the Magento installation.

## Resolution

To resolve this problem, follow these steps:

1. Confirm that there is an *.htaccess* file in the *app* subdirectory of the Magento installation. If the *.htaccess* file is missing, create a new *.htaccess* file in the *app* subdirectory that contains the following directives:

   ```
   Order deny,allow
   Deny from all
   ```

2. Confirm that file permissions are set correctly. Generally, directories should have permissions set to **755** (read, write, and execute permissions for the user, and read and execute permissions for the group and world). Files should have permissions set to **644** (read and write permissions for the user, and read permissions for the group and world).

   > 👍 Tip
   >
   > You can change the permissions for all of the files and directories in your Magento installation by using the command line. To do this, follow these steps:
   >
   > * Log in to your account using SSH.
   >
   > * At the command prompt, change to the directory where you installed Magento. For example, if Magento is installed in the document root directory, type `cd ~/public_html`.
   >
   > * Type the following command:
   >
   >   ```bash theme={null}
   >   find . -type f -exec chmod 644 {} \;
   >   ```
   >
   >   This command modifies the permissions of all files to 644.
   >
   > * Type the following command:
   >
   >   ```bash theme={null}
   >   find . -type d -exec chmod 755 {} \;
   >   ```
   >
   >   This command modifies the permissions of all directories to 755.

## Related articles

* [Optimizing Magento](/docs/optimizing-magento)