> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Restoring files, email, and databases using JetBackup

> This article demonstrates how to use JetBackup to quickly and easily restore files, email accounts, and MySQL databases.

This article demonstrates how to use JetBackup to quickly and easily restore:

* Files.

* Email accounts.

* MySQL databases.

Additionally, you can download backups to your local computer for additional safekeeping.

JetBackup is integrated with cPanel, which makes it easy to access and use. Follow the procedures below to restore or download your backups.

<Note>
  Please note that email notifications from JetBackup are not functional at this time. If you enter your email address in the **My Account** section, you will not receive email notifications from JetBackup.
</Note>

## Restoring files

To restore your site's files using JetBackup, follow these steps:

1. Log in to cPanel.
   > 📘 Note
   >
   > If you do not know how to log in to your cPanel account, please see [this article](/docs/accessing-cpanel).

2. On the **Tools** page, in the **Files** section, click **JetBackup 5**:\
   ![](https://static.hosting.com/kb/kb-cpanel-106-files-jetbackup-icon.png)

   > 👍 Tip
   >
   > If you do not see the JetBackup 5 icon in cPanel, then your account uses Server Rewind for backups instead. For more information about how to restore files using Server Rewind, please see [this article](/docs/server-rewind).

3. After a few seconds, the JetBackup dashboard appears. Click **Home Directory**:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-dashboard-home-directory.png)

4. Click the backup from which you want to restore files:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-homedir-backup-selected.png)

5. Click **Change Files Selection**:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-homedir-change-files-selection.png)

6. Click the folder or folders you want to restore. You can also select individual files to restore as well:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-homedir-select-files.png)

   > 📘 Note
   >
   > For example, if your web site files are stored in the **public\_html** folder, then select **public\_html** to restore your web site.

7. Click **Select Files**:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-homedir-select-files-button.png)

8. Click **Restore**:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-homedir-restore-button.png)

9. In the **Restore Summary** dialog box, click **Restore Selected Items**. JetBackup adds the selected items to the queue and starts the restore process:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-homedir-restore-selected-files.png)

10. To see the progress of the restore process, in the left sidebar, click the **Queue** icon:\
    ![](https://static.hosting.com/kb/kb-cpanel-120-files-jetbackup-queue-icon.png)

11. The **Queue** page appears, showing a list of all queued jobs and their current status:\
    ![](https://static.hosting.com/kb/kb-cpanel-120-files-jetbackup-queue-page.png)

## Restoring email accounts

To restore your email accounts using JetBackup, follow these steps:

1. Log in to cPanel.
   > 📘 Note
   >
   > If you do not know how to log in to your cPanel account, please see [this article](/docs/accessing-cpanel).

2. On the **Tools** page, in the **Files** section, click **JetBackup 5**:\
   ![](https://static.hosting.com/kb/kb-cpanel-106-files-jetbackup-icon.png)

   > 👍 Tip
   >
   > If you do not see the JetBackup 5 icon in cPanel, then your account uses Server Rewind for backups instead. For more information about how to restore email accounts using Server Rewind, please see [this article](/docs/using-server-rewind-to-restore-e-mail).

3. After a few seconds, the JetBackup dashboard appears. Click **Email Accounts**:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-dashboard-email-accounts.png)

4. Click the email account or accounts you want to restore:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-email-select-account.png)

5. If you do not want to restore the most recent backup for the account, click **Choose Other Backup**, and then select the date of the backup you want to restore:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-email-choose-other-backup.png)

6. Click **Restore**:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-email-restore.png)

7. In the **Restore Summary** dialog box, click **Restore Selected Items**. JetBackup adds the selected items to the queue and starts the restore process:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-email-restore-selected-items.png)

8. To see the progress of the restore process, in the left sidebar, click the **Queue** icon:\
   ![](https://static.hosting.com/kb/kb-cpanel-120-files-jetbackup-queue-icon.png)

9. The **Queue** page appears, showing a list of all queued jobs and their current status:\
   ![](https://static.hosting.com/kb/kb-cpanel-120-files-jetbackup-queue-page.png)

## Restoring MySQL databases

To restore your MySQL databases using JetBackup, follow these steps:

1. Log in to cPanel.
   > 📘 Note
   >
   > If you do not know how to log in to your cPanel account, please see [this article](/docs/accessing-cpanel).

2. On the **Tools** page, in the **Files** section, click **JetBackup 5**:\
   ![](https://static.hosting.com/kb/kb-cpanel-106-files-jetbackup-icon.png)

   > 👍 Tip
   >
   > If you do not see the JetBackup 5 icon in cPanel, then your account uses Server Rewind for backups instead. For more information about how to restore databases using Server Rewind, please see [this article](/docs/server-rewind).

3. After a few seconds, the JetBackup dashboard appears. Click **Databases**:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-dashboard-databases.png)

4. Click the database or databases you want to restore:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-databases-select-database.png)

5. If you do not want to restore the most recent backup for the database, click **Choose Other Backup**, and then select the date of the backup you want to restore:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-databases-choose-other-backup.png)

6. Click **Restore**:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-databases-restore.png)

7. In the **Restore Summary** dialog box, click **Restore Selected Items**. JetBackup adds the selected items to the queue and starts the restore process:\
   ![](https://static.hosting.com/kb/kb-cpanel-jetbackup-databases-restore-selected-items.png)

8. To see the progress of the restore process, in the left sidebar, click the **Queue** icon:\
   ![](https://static.hosting.com/kb/kb-cpanel-120-files-jetbackup-queue-icon.png)

9. The **Queue** page appears, showing a list of all queued jobs and their current status:\
   ![](https://static.hosting.com/kb/kb-cpanel-120-files-jetbackup-queue-page.png)

## Downloading backups

You can download a backup to your local computer for additional safekeeping or to look at the file contents. To do this, follow these steps:

1. Log in to cPanel.
   > 📘 Note
   >
   > If you do not know how to log in to your cPanel account, please see [this article](/docs/accessing-cpanel).

2. On the **Tools** page, in the **Files** section, click **JetBackup 5**:\
   ![](https://static.hosting.com/kb/kb-cpanel-106-files-jetbackup-icon.png)

   > 👍 Tip
   >
   > If you do not see the JetBackup 5 icon in cPanel, then your account uses Server Rewind for backups instead. For more information about how to restore files using Server Rewind, please see [this article](/docs/server-rewind).

3. After a few seconds, the JetBackup dashboard appears. In the left sidebar, click the **Restore & Download** icon. A list of backups appears:\
   ![](https://static.hosting.com/kb/kb-cpanel-120-files-jetbackup-restore-download-icon.png)

4. Click the backup you want to download:\
   ![](https://static.hosting.com/kb/kb-cpanel-120-files-jetbackup-restore-download-select-backup.png)

5. Click **Download**:\
   ![](https://static.hosting.com/kb/kb-cpanel-120-files-jetbackup-restore-download-download-button.png)

6. In the **Download Summary** dialog box, click **Remove Items** for any items that you do not want to download, and then click **Download Selected Items**:\
   ![](https://static.hosting.com/kb/kb-cpanel-120-files-jetbackup-restore-download-selected-items.png)

7. The queue appears and shows the progress of the backup download. When the status displays **Completed**, the backup is ready for download to your local computer. In the left sidebar, click the **Downloads** icon:\
   ![](https://static.hosting.com/kb/kb-cpanel-120-files-jetbackup-downloads-icon.png)

8. On the **Downloads** page, locate the download you want to store on your local computer, and then click **Download**:\
   ![](https://static.hosting.com/kb/kb-cpanel-120-files-jetbackup-downloads-download.png)

9. Select a location on your local computer for the download file, and then click **Save**.

## Related articles

* [Using hosting.com Cloud Backup](/docs/using-hosting-com-cloud-backup)

* [Using Server Rewind to restore files and databases](/docs/server-rewind)

* [Using Server Rewind to restore e-mail](/docs/using-server-rewind-to-restore-e-mail)