> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up Apple (Mac) Mail on macOS

> Learn how to set up Apple (Mac) Mail on macOS (formerly OS X) to access an hosting.com e-mail account.

This article demonstrates how to set up Apple (Mac) Mail on macOS (formerly OS X) to access a hosting.com e-mail account.

To configure Apple (Mac) Mail to work with your hosting.com e-mail account, follow these steps:

1. Make sure you have already created at least one e-mail account for your domain. If you have not done this, please see [this article](/docs/e-mail-accounts) to learn how to create an e-mail account using cPanel.

2. Start Mail.

3. On the **Mail** menu, click **Add Account**:\
   ![macOS - Mail - Add Account](https://static.hosting.com/kb/kb-email-macos-add-account.png)

   > 📘 Note
   >
   > The user interface displayed in these images may differ slightly from the version you have installed.

4. Under **Choose a Mail account provider**, click **Other Mail Account**:\
   ![macOS - Mail - Choose provider](https://static.hosting.com/kb/kb-email-macos-choose-provider.png)

5. Click **Continue**. The **Add a Mail account** dialog box appears:\
   ![macOS - Mail - Add a Mail account dialog box](https://static.hosting.com/kb/kb-email-macos-add-mail-account-dialog.png)

6. In the **Name** text box, type the name that you want to appear on messages you send.

7. In the **Email Address** text box, type the e-mail address of the account you created in cPanel.

8. In the **Password** text box, type the password for the e-mail account you created in cPanel.

9. Click **Sign In**:\
   ![macOS - Mail - Add a Mail account dialog box - Sign In](https://static.hosting.com/kb/kb-email-macos-add-mail-account-dialog-sign-in.png)

Mail tries to log in automatically, and may display the error message "Unable to verify account name or password." This is normal.

10. In the **Account Type** list box, select the type of incoming mail server that you want to use:

    * If you want to use POP, select **POP**.

    * If you want to use IMAP, select **IMAP**.\
      ![macOS - Mail - Select account type](https://static.hosting.com/kb/kb-email-macos-add-mail-account-type.png)

11. In the **Incoming Mail Server** text box, type the complete hosting.com server name for your account, such as *mi3-ss31.a2hosting.com* or *az1-lr2.supercp.com*. For information about how to determine your account's server name, please see [this article](/docs/determining-your-accounts-server-name).

    > 🚧 Important
    >
    > If you plan on using secure SSL/TLS access with POP3 or IMAP (and we strongly recommend that you do), you must use the hosting.com server name instead of your own domain name. Otherwise, your client application may display security warnings that the shared SSL certificate for the server does not match your web site's domain name.

12. In the **Outgoing Mail Server** text box, type the complete hosting.com server name for your account, such as *mi3-ss31.a2hosting.com* or *az1-lr2.supercp.com*. For information about how to determine your account's server name, please see [this article](/docs/determining-your-accounts-server-name).

    > 🚧 Important
    >
    > If you plan on using secure SSL/TLS access with SMTP (and we strongly recommend that you do), you must use the hosting.com server name instead of your own domain name. Otherwise, your client application may display security warnings that the shared SSL certificate for the server does not match your web site's domain name.

13. Click **Sign In**. Mail tries to log in to the server a second time:

    * If the login is successful, and you selected **POP** as the account type, configuration is complete.

    * If the login is successful, and you selected **IMAP** as the account type, follow these additional steps:

      i. Mail asks which apps you want to use with the account. Confirm that **Mail** is checked. Optionally, you can also select the **Notes** app if you want:\
      ![macOS - Mail - IMAP - Select apps](https://static.hosting.com/kb/kb-email-macos-imap-select-apps.png)

      ii. Click **Done**. Mail adds the account and downloads any messages.

      iii. On the **Mail** menu, click **Accounts**:\
      ![macOS - Mail - Accounts](https://static.hosting.com/kb/kb-email-macos-accounts.png)

      iv. In the list of accounts, click the account you just added, and then click **Advanced**:\
      ![macOS - Mail - Accounts - Advanced](https://static.hosting.com/kb/kb-email-macos-accounts-advanced.png)

      v. Confirm that the **Path Prefix** text box is set to **INBOX**, and then click **OK**:\
      ![macOS - Mail - IMAP prefix](https://static.hosting.com/kb/kb-email-macos-imap-prefix.png)

Mail is now configured to work with your hosting.com e-mail account.

## More information

* For information about how to troubleshoot issues with Mail on macOS, please visit [https://support.apple.com/en-us/HT204075](https://support.apple.com/en-us/HT204075).

* You can also get more Mail troubleshooting tips in [this article](/docs/troubleshooting-apple-mac-mail).

## Related articles

* [Introduction to e-mail protocols](/docs/introduction-to-e-mail-protocols)

* [Accessing e-mail accounts with client applications](/docs/accessing-e-mail-accounts-with-client-applications)

* [Troubleshooting Apple (Mac) Mail](/docs/troubleshooting-apple-mac-mail)

* [Troubleshooting e-mail accounts](/docs/troubleshooting-e-mail-accounts)