> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up SFTP access for multiple users

> SFTP requires SSH, but shared hosting accounts only have 1 SSH login. Learn how to create and deploy a separate SSH key pair for each user.

This article describes how to set up SFTP access for multiple users on a single hosting.com shared account.

## Setting up SFTP access for multiple users

For transferring files, SFTP is much more secure than FTP. However, a shared hosting package only includes one SSH login account. Because SFTP relies on SSH, this means you cannot use regular FTP users with SFTP. You can only use your cPanel username, which is a potential problem. You don't want to share your account password with other users just so they can use SFTP to transfer some files.

The solution is to create and deploy a separate SSH key pair for each user who wants to use SFTP. Because SSH key pairs do not require passwords, users can then access your account and transfer files securely using SFTP.

The main steps for setting up multiple-user SFTP access are:

* Create an SSH key pair for each SFTP user, and deploy the public key to the hosting.com server.

* Install an FTP client for each user, and configure it to use the private key.

### Create an SSH key pair and deploy the public key

The first step is to create an SSH key pair for each user who requires SFTP access. After you have created the key pair, you must deploy the *public* key (not the private key!) to the hosting.com server account. (You use the private key later when you set up an FTP client.)

The exact steps to create SSH key pairs depend on the operating system that your computer uses. For step-by-step instructions about how to create an SSH key pair and deploy the public key to a hosting.com server, please follow the procedures in [this article](/docs/using-ssh-keys) for your operating system.

### Configure an FTP client to use the private key

After you have created the SSH key pair (or pairs) and deployed the public key (or keys) to the hosting.com server, you are ready to configure the client computers. To do this, you install and configure an FTP client to use the appropriate private key for the key pair.

There are numerous FTP clients available, and many of them support SFTP. We recommend FileZilla, a free program that you can [download here](https://filezilla-project.org/download.php). FileZilla runs on Microsoft Windows, Apple macOS, and Linux.

The following procedure shows how to configure FileZilla to connect to an account using a private key and SFTP. If you want to use a different FTP client, make sure that it supports SFTP and public key authentication.

To configure FileZilla to use a private key for SFTP access, follow these steps:

1. Transfer the private key file to the client computer.

2. [Download FileZilla](https://filezilla-project.org/download.php) and install it on the client computer.

3. Start FileZilla.

4. On the **Edit** menu, click **Settings**. The **Settings** dialog appears.

5. Under **Select Page**, click **Connection**, and then click **SFTP**. A list of currently installed private keys appears.

6. Click **Add keyfile**.

7. Browse to the location where you stored the private key file in step 1, and then click **Open**. FileZilla adds the private key.
   > 📘 Note
   >
   > If you used Linux or macOS to generate the key pair, FileZilla may display a message that it needs to convert the key file. If this occurs, click **Yes** to have FileZilla convert the key file into a supported format.

8. Under **Select Page**, click **Interface**.

9. Under **Behaviour**, clear the **Do not save passwords** check box.

10. Click **OK**.

11. On the **File** menu, click **Site Manager**. The **Site Manager** dialog appears.

12. Click **New Site**, type a name for the site, and then press ENTER.

13. In the **Host** text box, type your site's domain name.

14. In the **Port** text box, type `22`.
    > 📘 Note
    >
    > Make sure you use the correct SSH port number for your account. For example, some hosting accounts use a different port for SSH, such as 7822.

15. In the **Protocol** list box, select **SFTP - SSH File Transfer Protocol**.

16. In the **Logon Type** list box, select **Normal**.

17. In the **User** text box, type your hosting.com account (cPanel) username.
    > 📘 Note
    >
    > Make sure you type only your username. Do not include your domain name. For example, type **username** , do not type **[username@example.com](mailto:username@example.com)** .

18. Leave the **Password** text box blank.

19. Click **Connect**. After a few seconds, FileZilla establishes a connection to the server.
    > 📘 Note
    >
    > FileZilla may display a message that the server's host key is unknown. To trust the server permanently, select the **Always trust this host, add this key to the cache** check box, and then click **OK** .

## Related articles

* [Using SSH keys](/docs/using-ssh-keys)

* [Using FTP (File Transfer Protocol)](/docs/using-ftp-file-transfer-protocol)