> ## Documentation Index
> Fetch the complete documentation index at: https://kb.hosting.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up the Microsoft Outlook 365 and Outlook 2016 e-mail clients

> Set up your hosting.com email in Outlook 365 or 2016 with our step-by-step guide.

This article demonstrates how to set up the Microsoft Outlook 365 and Outlook 2016 e-mail client applications to access a hosting.com e-mail account.

To configure Outlook 365 or Outlook 2016 to work with your hosting.com e-mail account, follow these steps:

1. Make sure you have already created at least one e-mail account for your domain. If you have not done this, please see [this article](/docs/e-mail-accounts) to learn how to create an e-mail account using cPanel.

2. Start Outlook:

   * If you are starting Outlook for the first time, go to step 3.

   * If you have started Outlook before, click the **File** menu, and then under **Account Information**, click **Add Account**. Go to step 3.

3. In the **Email address** text box, type the e-mail address of the account you created in cPanel:\
   ![](https://static.hosting.com/kb/kb-email-outlook-365-email-address.png)

   > 📘 Note
   >
   > The user interface displayed in these images may differ slightly from the version you have installed.

4. Click **Advanced options**, select the **Let me set up my account manually** check box, and then click **Connect**:\
   ![](https://static.hosting.com/kb/kb-email-outlook-365-email-address-setup-manual.png)

5. Select the type of incoming mail server that you want to use:

   * If you want to use IMAP, click **IMAP**, and then go to step 6.

   * If you want to use POP, click **POP**, and then go to step 7.![](https://static.hosting.com/kb/kb-email-outlook-365-pop-imap.png)

6. If you selected **IMAP** in step 5, in the **Password** text box, type the password for the e-mail account you created in cPanel, and then click **Connect**:\
   ![](https://static.hosting.com/kb/kb-email-outlook-365-imap-password.png)

   Outlook automatically detects the server settings:\
   ![](https://static.hosting.com/kb/kb-email-outlook-365-imap-success.png)

   Click **Done**. Outlook downloads any messages in the account, and the inbox appears.

7. If you selected **POP** in step 5, the **POP Account Settings** dialog box appears:\
   ![](https://static.hosting.com/kb/kb-email-outlook-365-pop-account-settings.png)

   * Under **Incoming mail**, in the **Server** text box, type *mail.example.com*, where *example.com* represents your domain name, or type the hosting.com server name for your account.
     > 📘 Note
     >
     > For information about how to determine your account's server name, please see [this article](/docs/determining-your-accounts-server-name).

   * Select the **This server requires an encrypted connection (SSL/TLS)** check box.

   * Confirm that **Port** is set to **995**.

   * Under **Outgoing mail**, in the **Server** text box, type *mail.example.com*, where *example.com* represents your domain name, or type the hosting.com server name for your account.
     > 📘 Note
     >
     > For information about how to determine your account's server name, please see [this article](/docs/determining-your-accounts-server-name).

   * In the **Encryption method** list box, select **SSL/TLS**.

   * Confirm that **Port** is set to **465**.

   * Click **Next**. In the **Password** text box, type the password for the e-mail account you created in cPanel, and then click **Connect**:\
     ![](https://static.hosting.com/kb/kb-email-outlook-365-pop-password.png)

   * Outlook automatically detects the server settings:\
     ![](https://static.hosting.com/kb/kb-email-outlook-365-pop-success.png)

   Click **Done**. Outlook downloads any messages in the account, and the inbox appears.

## Related articles

* [Introduction to e-mail protocols](/docs/introduction-to-e-mail-protocols)

* [Accessing e-mail accounts with client applications](/docs/accessing-e-mail-accounts-with-client-applications)

* [Troubleshooting e-mail accounts](/docs/troubleshooting-e-mail-accounts)