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Knowledge Base

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Home Knowledge Base

Getting started

How to use our web hosting Knowledge Base
Getting Started with hosting.com
Why should I choose hosting.com?
Quick Start Guides

Accounts and Billing

Using your hosting.com Panel
Billing FAQ
Policy FAQ
United States Sales Tax policy
European Union Value Added Tax (VAT) Policies
India Goods and Services Tax (GST) policy

Domains

Registering a domain
Managing Your Domain
Renewing a Domain
Top-level domain (TLD) availability
Configuring domain settings
How to Update Registrant Contact Information

cPanel

Getting started with cPanel
cPanel file features
cPanel mail features
cPanel database features
cPanel domain features
cPanel logging features
cPanel security features
cPanel advanced features
cPanel software
WP Toolkit
Using the Manage Team feature in cPanel
Granting limited cPanel account access to a developer or other third-party contact

WebHost Manager

Accessing WebHost Manager
WebHost Manager packages and accounts
Site branding and configuration
- Branding and customizing customer accounts in WHM
- Configuring customer support requests in WHM
Resetting the MySQL root password in WebHost Manager (WHM)
Backing up and restoring data with WebHost Manager

Plesk

Getting started with Plesk
Plesk email features
Managing FTP accounts in Plesk
Backing up and restoring databases in Plesk
Viewing resource usage information in Plesk
Viewing and filtering logs in Plesk
Generating a CSR and installing an SSL certificate in Plesk
Generating and renewing Let's Encrypt SSL certificates in Plesk
Password-protected directories in Plesk
Managing users in Plesk
Using the WP Toolkit in Plesk
Using Plesk to stage websites
Removing password protection from the site statistics page
Switching PHP versions and settings on Plesk
Scheduling tasks in Plesk
Backing up and restoring sites in Plesk
Managing user roles in Plesk
Using SSH keys with Plesk
Redirecting users to SSL connections in Plesk
Using Git with Plesk
Installing a self-signed SSL certificate in Plesk
Activating and configuring Cloudflare ServerShield on Plesk

Security

Known scams
SSL
Creating a strong password
Securing an unmanaged server
Generating Google reCAPTCHA keys for site security
Installing server updates
TLS and cipher suites update for December 2019
How to help prevent spam in cPanel
Reporting suspected policy violations
Email spoofing
KernelCare security extension
WordPress security
Migrations and legacy e-mail client applications
Preventing outgoing email from being marked as spam
Requesting Google to review hacked sites and remove 'Deceptive Site Ahead' warning
Fixing the Heartbleed vulnerability on unmanaged servers
Hardening a server with fail2ban
Repairing and securing a hacked site
Protecting yourself from email phishing scam attempts
Understanding software vulnerabilities and protecting your account
How to reset the root password for your Self-Managed server

Installable applications

Softaculous
Manual installations
Optimization and configuration

Developer corner

Publishing your web site
Internet and networking
MySQL
PostgreSQL
SQLite
Apache web server
Nginx web server
- Installing the Nginx web server
Linux
PHP
Python
Perl
- Perl script basics
- Troubleshooting Perl scripts
Ruby
Version control systems
Client-side technologies
Application deployment
- Installing the Docker application deployment environment
- Installing a LAMP stack on an Ubuntu server
Web testing and development
Adding CAPTCHA protection to your web site
Using an SSL certificate in a Node.js app
Setting up URL frame forwarding
Creating persistent Node.js applications
Disabling automatic creation of the robots.txt file
Controlling search engines and web crawlers using the robots.txt file
Installing and configuring the AWS Command Line Interface (CLI)
Using Lua on hosting.com servers
Editing the hosts file on Windows, macOS, and Linux
Configuring and using WebSocket connections
Configuring frames with the X-Frame-Options header
Developing ADA-compliant web sites
Enabling Cross-Origin Resource Sharing (CORS)

Hosting.com products

Determining which data center hosts your account
Managed hosting for WordPress powered by Rocket.net
Legacy managed WordPress hosting
- cPanel Managed WordPress
- Plesk Managed WordPress
TurboHub
Turbo Web Hosting
Email hosting
- Titan Mail
- Professional and Business Mail
Managing local backups on Dedicated servers
Managed Dedicated and VPS server customizations
Differences between OpenVZ 6 and Virtuozzo 7
Changing the time zone on a managed hosting account
Changing the time zone on an unmanaged hosting account
Accessing and using Webuzo on an unmanaged server
Determining if your hosting account uses CloudLinux
CPU configurations in VPS products
Automatic updates for unmanaged VPS
Identifying and reducing high disk usage on shared hosting accounts
CloudLinux monitoring and limits
Setting up New Relic on a managed VPS
hosting.com AI Application Studio Quick Start Guide

Does hosting.com support...

Setting up email
Do you support cPanel SSL certificates?
Do you support TLS for e-mail?
Do you support cURL?
Hosting.com developer support guidelines
Do you support GitLab?
Do you support TeX and LaTeX?
Do you support Ruby on Rails?
Do you support the Symfony PHP framework?
Do you support SourceGuardian?
Do you support web service protocols for PHP?
Do you support telnet?
Do you support Meteor.js?
Do you support InnoDB for MySQL?
Do you support the Git version control system?
Do you support Midnight Commander?
Do you support mod_passenger?
Do you support the IMAP IDLE feature?
Do you support PECL?
Do you support the pgcrypto module for PostgreSQL?
Do you support the SimpleXML extension for PHP?
Do you support the RMagick gem?
Do you support DNSSEC?
Do you support JSON with PHP?
Do you support TLS 1.2?
Do you support Drush for Drupal?
Do you support MapServer?
Do you support PCI compliance?
Do you support Google Checkout?
Do you support ColdFusion?
Do you support the Xdebug PECL package?
Do you support Spree Commerce?
Do you support SPDY?
Do you support WHMCS hosting?
Do you support Sender Policy Framework (SPF)?
Do you support PHP Tidy functions?
Do you support Emacs?
Do you support Outlook Express?
Do you support rsync?
Do you support PyGreSQL?
Do you support phar (PHP Archive) files?
Do you support PHP on Trax?
Do you support WebSocket connections?
Do you support ionCube PHP Encoder?
Do you support the mod_status module?
Do you support MIDI files?
Do you support Squirrelmail?
Do you support APNS?
Do you support sockets with PHP?
Do you support the Smarty PHP template engine?
Do you support Java?
Do you support VirtualBox?
Do you support PHP sessions?
Do you support HIPAA-compliant hosting?
Do you support the GD graphics library for PHP?
Do you support SSAE 16-compliant hosting?
Do you support headless browsing, Selenium, or Puppeteer?
Do you support virtualenv and pip for Python?
Do you support SQLite?
Do you support PL/pgSQL?
Do you support MongoDB?
Do you support IP canonicalization?
Do you support IRC?
Do you support XCache for PHP?
Do you support FastAPI?
Do you support IPv6?
Do you support PDFlib with PHP?
Do you support GDPR compliance?
Do you support Apache Solr?
Do you support Zend Optimizer?
Do you support lighttpd?
Do you support HTMLDoc with PHP?
Do you support sending bulk mail?
Do you support Zip files with PHP?
Do you support mod_perl?
Do you support Plexum?
Do you comply with US Treasury embargo restrictions and sanctions?
Do you support wildcard DNS?
Do you support different PostgreSQL character encoding sets?
Do you support HTTP/2?
Do you support Memcached hosting?
Do you support Redis?
Do you support PostGIS?
Do you support resource-intensive applications?
Do you support the mod_pagespeed module?
Do you support the tsearch2 module?
Do you support Varnish?
Do you support SRS (Sender Rewriting Scheme)?
Do you support disk upgrades on unmanaged servers?

Add-on services

Cloudflare
Dropmysite
Configuring OpenSRS access for WHMCS
Secure Sockets Layer (SSL) certificates information
Affiliate program
Refer-a-friend program
WHMCS hosting
Resetting the administrator password in WHMCS
Removing a banned IP address in WHMCS
Configuring your domain to use Ezoic
Using the QUIC.cloud CDN with WordPress
Signing up for a Mailchimp account
Ordering a WHMCS license
Ordering a Blesta license

Rebranding

Hosting.com DNS management
How to Manage DNS zones
Enabling catch all emails on Business/Professional packages
Viewing the DNS settings for Professional and Business Email
Message sending limits for Professional and Business Email
Managed VPS migrations
Using external SMTP servers to send email
Migrating multiple domains from cPanel to the new Hosting Panel
Using the AI Website Builder for WordPress
Hosting.com uptime and incident status
RTO (Recovery Time Objective) and RPO (Recovery Point Objective) metrics
AI Tutorial for Resellers
Dedicated IP Addresses: What They Are and When You Need One

Enhance Control Panel

Changing PHP versions and settings in Enhance
Managing your MySQL databases in Enhance
From cPanel to Enhance. Everything you need to know.
Enhance Reseller Hosting — Frequently Asked Questions
Adding a new customer to your Enhance Resellers account
Installing an SSL certificate in Enhance
Managing your WordPress site in Enhance
Managing your MySQL databases in Enhance
Using the file manager in Enhance
Managing your website, databases, and backups in Enhance
Managing your email in Enhance
Managing FTP accounts in Enhance
How to Deploy a Node.js Application on Enhance

Self Managed Servers

OpenClaw Guide

Does hosting.com support...

Do you support rsync?

Yes, we support rsync.

Yes, we support rsync. The rsync command-line program is installed on our Linux servers.

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