Step 1: Access the Server Console (VNC)

1. Log in to https://my.hosting.com/

2. Go to Products and Services -> Hosting and Services

3. Click on Manage

4. Click the Login button

Now you are in your Console

Step 2: Boot into GRUB Menu

1. Reboot the system.

2. When the GRUB menu appears, select the default kernel entry. You should navigate with the arrows

3. Press e to edit the boot parameters.

Step 3: Modify Kernel Boot Parameters

1. Locate the line starting with linux or linuxefi.
2. At the end of that line, add:

rd.break

3. Press Ctrl + X (or F10) to boot with the modified parameters.

Step 4: Enter Emergency Mode Shell

After booting, the system will drop into an emergency shell with a prompt similar to:

switch_root:/#

Step 5: Remount the System as Writable

mount -o remount,rw /sysroot

Step 6: Chroot into the Installed System

Switch into the actual system environment:

chroot /sysroot

Step 7: Reset the Root Password

Run the password utility:

passwd root

• Enter a new password when prompted.
• Confirm the new password.

Step 8: Enable SELinux Relabeling

❗️

This step should be performed only if you are using AlmaLinux

To ensure proper SELinux context restoration, create the autorelabel file:

touch /.autorelabel

Step 9: Exit and Reboot

Exit the chroot environment and reboot the system:

exit
exit