Skip to main content
Gmail (Google e-mail) may block messages from e-mail forwarders or mark them as spam. This article describes an alternative way you can use Gmail to access messages from another account.

​
Problem

You set up an e-mail forwarder in cPanel that forwards messages from an e-mail account to Gmail. However, Gmail blocks the message or puts it in the spam folder.
Here is another scenario where e-mail forwarders appear to fail:However, this behavior is by design to prevent possible email loops.

​
Resolution

If you experience problems with forwarded messages not reaching Gmail, there is an alternative solution. You can configure a Gmail account to access another e-mail account directly. In this configuration, you do not set up an e-mail forwarder; instead, you access messages in the other account using your Gmail inbox. For step-by-step instructions on how to set up this configuration in Gmail, please see this article.