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Migrating your existing hosting plan to hosting.com Managed WordPress is a straightforward process, and we’re here to help. We can migrate existing hosting.com plans to hosting.com Managed WordPress, as well as plans from other third-party hosting providers. Our WordPress experts carry out these free migrations, and they can also help you choose which plan is right for you. Just open a support ticket at https://my.hosting.com and we’ll be happy to help!
Importanthosting.com Managed WordPress plans do not include email hosting. If you have email configured for your current hosting plan, you must do one of the following:
  • Migrate your email to one of our dedicated email hosting plans. We can assist you with this process.
  • Migrate your email to another service provider of your choice (for example, Google Workspace, Microsoft 365, or Zoho Mail).

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Migrating your existing hosting.com plan to hosting.com Managed WordPress

If you are already a hosting.com customer, and you want to migrate your existing plan to hosting.com Managed WordPress, follow these steps:
  1. Open a support ticket on the Hosting Panel. In the ticket, please specify:
    • The existing plan you want to migrate.
    • The hosting.com Managed WordPress plan that you want to migrate to.
  2. We will place the order on your behalf and begin the migration. If you are using email with your current plan, we will assist you with migrating that as well.
    📘 Note If you prefer, you can place the order and migrate site files yourself. However, we recommend you still reach out to us by opening a ticket so we can verify your configuration.
  3. After the migration is complete, submit a cancellation request for the old hosting plan. We will apply any credits from the cancellation to your account.
    📘 Note For information about how to cancel a plan, go to Cancelling a product or service on the Hosting Panel.