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Advanced domain management using the Hosting Panel

Learn how to accomplish advanced domain management tasks using the hosting.com Hosting Panel.

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This article describes how to accomplish advanced domain management tasks using the hosting.com Hosting Panel.

The information in this article only applies to domains purchased directly from hosting.com. If you purchased a domain from a third-party registrar, check their documentation instead for information about how to manage your domain.

Changing contact information

To change the registrant, administrative, or technical contact information for a domain, follow these steps:

  1. Log in to the Hosting Panel at https://my.hosting.com.

  2. Click the Domains card:

  3. Click the domain you want to configure.

    👍

    Tip

    You can filter the list of domains to only display active, canceled, or all domains. To do this, click the Active, Cancelled, or All tab.

  4. Click Update Registrant:

  5. You can update the domain contact information for the following contacts. For each contact, you can select an existing account contact, or enter custom contact information in the text boxes provided:

    • Registrant contact
    • Administrative contact
    • Technical contact

  6. Click Submit.

Configuring custom name servers

For detailed information about how to configure custom name servers for a domain you purchased from hosting.com, please see this article.

Managing DNS records

You can use the Hosting Panel to manage DNS records for your domain. You can add and modify A, MX, CNAME, SPF records and more.

Make sure you completely understand the effects of changing the DNS records for a domain. Incorrect DNS settings can easily make your site, including email, inaccessible.

  1. Log in to the Hosting Panel at https://my.hosting.com.

  2. Click the Domains card:

  3. Click the domain you want to configure.

    👍

    Tip

    You can filter the list of domains to only display active, canceled, or all domains. To do this, click the Active, Cancelled, or All tab.

  4. Check the nameservers. Specific nameservers are required to manage DNS in the customer portal:

    1. In the Manage sidebar, click Nameservers.
    2. In the Nameserver text boxes, make sure the following nameservers are shown.
      • dns1.name-services.com
      • dns2.name-services.com
      • dns3.name-services.com
      • dns4.name-services.com
      • dns5.name-services.com
    3. If the nameservers above are not set, click the Use custom nameservers radio button and type in the name servers shown above, then click Change Nameservers.

  5. In the Manage sidebar, click DNS Management.

  6. On the DNS Management page, you can view, add, and modify DNS records for the domain.

    • In the Host Name text box, type the host name.

      • To associate the base domain name (for example, example.com with nothing before it) with an IP address, type @ for the host name.
      • To specify a wildcard DNS record, type an asterisk (*) for the host name.
      • To specify a subdomain, type its name in the Host Name text box. For example, to create the test.example.com subdomain, in the Host Name text box, type test, in the Record Type list box select A (Address), and in the Address text box type the IP address.

    • In the Record Type list box, select the DNS record type.

    • In the Address text box, type the IP address.

    • If you are setting an MX record, type the priority in the Priority text box.

  7. Click Save Changes.

Obtaining an EPP code

If you want to transfer your domain to another registrar, you must obtain an EPP (Extensible Provisioning Protocol) code first. The EPP code is an additional security measure that helps prevent unauthorized domain transfers.

Domain registrars may also refer to the EPP code as the EPP key, an AuthInfo code, a transfer secret, or something similar.

To obtain an EPP code, follow these steps:

  1. Log in to the Hosting Panel at https://my.hosting.com.

  2. Click the Domains card:

  3. Click the domain you want to configure.

    👍

    Tip

    You can filter the list of domains to only display active, canceled, or all domains. To do this, click the Active, Cancelled, or All tab.

  4. Click Get EPP Code (Non-UK Domains):

  5. A confirmation page appears, notifying you that the EPP code has been sent to the registrant e-mail address for the domain.

Updating the IPS tag (UK domains)

For UK domains, if you want to transfer your domain to another registrar, you must update the IPS (Internet Provider Security) tag for the domain. The IPS tag is an additional security measure that helps prevent unauthorized domain transfers.

To update the IPS tag for your domain, follow these steps:

  1. Log in to the Hosting Panel at https://my.hosting.com.

  2. Click the Domains card:

  3. Click the domain you want to configure.

    👍

    Tip

    You can filter the list of domains to only display active, canceled, or all domains. To do this, click the Active, Cancelled, or All tab.

  4. Click Update IPS Tag (UK Domain Release):

  5. Specify the IPS tag provided by the gaining registrar, and then click Submit.

Updated about 6 hours ago