Managing billing in the Hosting Panel

Learn how to manage billing for your hosting.com account. This article covers how to pay invoices, manage billing cycles, and more.

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Tip

For general questions about billing at hosting.com, please see our Hosting.com billing FAQ.

Viewing orders

To view and manage your orders, follow these steps:

1. Log in to the Hosting Panel at https://my.hosting.com.

2. In the left sidebar, click Billing, and then click My Orders:

   

   Alternatively, click your initials in the top-right corner, and then click Billing:

   

3. On the Billing page, the My Orders tab appears:

   

4. On the My Orders tab, you can:

   • Search for a specific order in the Search text box.
   • Click Filter, and then filter the orders that appear in the list by selecting from a list of criteria.
   • Click Sort, and then sort orders by date, status, and other criteria.
   • Place a new order for additional products and services.

5. To view an order in detail, click the > icon:

   

Managing invoices

To view and manage your invoices, follow these steps:

1. Log in to the Hosting Panel at https://my.hosting.com.

2. In the left sidebar, click Billing, and then click Invoices:

   

3. The Invoices tab appears:

   

4. On the Invoices tab, you can:

   • Search for a specific invoice in the Search text box.
   • Click Filter, and then filter the invoices that appear in the list by selecting from a list of criteria.
   • Click Sort, and then sort invoices by date, status, and other criteria.

5. To view an invoice in detail or download an invoice, click the three-dot menu, and then click View invoice or Download:

   

Setting billing information

You can specify your preferred currency and invoice consolidation options. To do this, follow these steps:

1. Log in to the Hosting Panel at https://my.hosting.com.

2. In the left sidebar, click Billing, and then click Billing Information:

   

3. The Billing Information tab appears:

   

4. Specify the preferences you want, and then click Save.

Managing credit notes

To view credit notes for your account, follow these steps:

1. Log in to the Hosting Panel at https://my.hosting.com.

2. In the left sidebar, click Billing, and then click Credit Notes:

   

3. The Credit Notes tab appears:

   

4. On the Credit Notes tab, you can:

   • Search for a specific credit note in the Search text box.
   • Click Filter, and then filter the credit notes that appear in the list by selecting from a list of criteria.
   • Click Sort, and then sort credit notes by date and other criteria.

Adding a payment method

To add a payment method to your account, follow these steps:

1. Log in to the Hosting Panel at https://my.hosting.com.

2. In the left sidebar, click Billing, and then click Payment Methods:

   

3. The Payment Methods tab appears:

   

4. Click Add payment method.

5. In the Add a payment method dialog box, select one of the following:

   • Credit or Debit Card: For a credit or debit card, specify the card details, and then click Add payment method.
   • PayPal: For PayPal, we cannot save account details for future billing. However, you can still use PayPal when you complete an order.
   • Bank Transfer: For bank transfers, we cannot save account details for future billing. However, you can still use a bank transfer when you complete an order.

6. After you add a payment method, it appears in the list of payment methods. To edit the payment method, click the three-dot menu, and then click Edit:

   

Managing account credit

To view and manage your account's credit, follow these steps:

1. Log in to the Hosting Panel at https://my.hosting.com.

2. In the left sidebar, click Billing, and then click Account Credit:

   

3. The Account Credit tab appears:

   

4. To add credit to your account, click Top Up. You can add a credit card, debit card, or PayPal account.

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Hosting.com billing FAQ