Determining your account's server name

This article describes several methods for determining the server name for a shared hosting or reseller hosting account. You may need to know the server name to configure or access account features, such as e-mail and FTP.

Method #1: Use the Hosting Panel to determine the server name

You can use the hosting.com Hosting Panel to determine the server name for your account. To do this, follow these steps:

1. Log in to the Hosting Panel at https://my.hosting.com.

2. In the left sidebar, under Products & Services, click Hosting & Servers:

   

3. On the Hosting & Servers page, locate your hosting account, and then click Manage.

4. On the Overview tab, look in the Control Panel row. This is the server name:

   

Method #2: Use cPanel to determine the server name

You can use cPanel to determine the server name. To do this, follow these steps:

1. Log in to cPanel.

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   Note

   If you do not know how to log in to your cPanel account, please see this article.

2. In the right sidebar, click Server Information.

3. On the Server Information page, locate the Server Name row and note the value:

   

4. To determine the full server name for your account:

   • If you have a shared hosting account, add a2hosting.com to the Server Name value. For example, if cPanel displays mi3-ss21 for your server name, then the complete server name is mi3-ss21.a2hosting.com.

   • If you have a reseller hosting account, add supercp.com to the Server Name value. For example, if cPanel displays mi3-sr10 for your server name, then the complete server name is mi3-sr10.supercp.com.

Method #3: Use the command line to determine the server name

You can use the command line to determine the server name for an account. To do this, follow these steps:

1. Log in to your account using SSH.

2. At the command line, type the following command:

   Bash

   hostname
   

   The full server name for your account appears.

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