Determining your account's server name

If you have shared hosting or reseller hosting, your account is on a server with other accounts. Learn how to determine the server name in this article.

This article describes several methods for determining the server name for a shared hosting or reseller hosting account. You may need to know the server name to configure or access account features, such as e-mail and FTP.

Method #1: Use the Hosting Panel to determine the server name

You can use the hosting.com Hosting Panel to determine the server name for your account. To do this, follow these steps:

  1. Log in to the Hosting Panel at https://my.hosting.com.

  2. In the left sidebar, click Products & Services:

  3. In the list of products and services, click your hosting product:

  4. On the Overview tab, look in the Control Panel row. This is the server name:

Method #2: Use cPanel to determine the server name

You can use cPanel to determine the server name. To do this, follow these steps:

  1. Log in to cPanel.

    📘

    Note

    If you do not know how to log in to your cPanel account, please see this article.

  2. In the left sidebar, click the Statistics icon:
    cPanel - Paper Lantern Statistics icon

  3. In the GENERAL section, click Server Information:
    cPanel - Paper Lantern - Server Information link

  4. On the Server Information page, locate the Server Name row and note the value:

  5. To determine the full server name for your account:

    • If you have a shared hosting account, add a2hosting.com to the Server Name value. For example, if cPanel displays mi3-ss21 for your server name, then the complete server name is mi3-ss21.a2hosting.com.

    • If you have a reseller hosting account, add supercp.com to the Server Name value. For example, if cPanel displays mi3-sr10 for your server name, then the complete server name is mi3-sr10.supercp.com.

Method #3: Use the command line to determine the server name

You can use the command line to determine the server name for an account. To do this, follow these steps:

  1. Log in to your account using SSH.

  2. At the command line, type the following command:

    hostname
    

    The full server name for your account appears.

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