Determining your account's server name

This article describes several methods for determining the server name for a shared hosting or reseller hosting account. You may need to know the server name to configure or access account features, such as e-mail and FTP.

Method #1: Use the Hosting Panel to determine the server name

You can use the hosting.com Hosting Panel to determine the server name for your account. To do this, follow these steps:

1. Log in to the Hosting Panel at https://my.hosting.com.

2. In the left sidebar, click Products & Services:

   

3. In the list of products and services, click your hosting product:

   

4. On the Overview tab, look in the Control Panel row. This is the server name:

   

Method #2: Use cPanel to determine the server name

You can use cPanel to determine the server name. To do this, follow these steps:

1. Log in to cPanel.

   📘

   Note

   If you do not know how to log in to your cPanel account, please see this article.

2. In the left sidebar, click the Statistics icon:
   

3. In the GENERAL section, click Server Information:
   

4. On the Server Information page, locate the Server Name row and note the value:

   

5. To determine the full server name for your account:

   • If you have a shared hosting account, add a2hosting.com to the Server Name value. For example, if cPanel displays mi3-ss21 for your server name, then the complete server name is mi3-ss21.a2hosting.com.

   • If you have a reseller hosting account, add supercp.com to the Server Name value. For example, if cPanel displays mi3-sr10 for your server name, then the complete server name is mi3-sr10.supercp.com.

Method #3: Use the command line to determine the server name

You can use the command line to determine the server name for an account. To do this, follow these steps:

1. Log in to your account using SSH.

2. At the command line, type the following command:

   Bash

   hostname
   

   The full server name for your account appears.

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