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This article describes several methods for determining the server name for a shared hosting or reseller hosting account. You may need to know the server name to configure or access account features, such as e-mail and FTP.

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Method #1: Use the Hosting Panel to determine the server name

You can use the hosting.com Hosting Panel to determine the server name for your account. To do this, follow these steps:
  1. Log in to the Hosting Panel at https://my.hosting.com.
  2. In the left sidebar, under Products & Services, click Hosting & Servers:
  3. On the Hosting & Servers page, locate your hosting account, and then click Manage.
  4. On the Overview tab, look in the Control Panel row. This is the server name:

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Method #2: Use cPanel to determine the server name

You can use cPanel to determine the server name. To do this, follow these steps:
  1. Log in to cPanel.
    📘 Note If you do not know how to log in to your cPanel account, please see this article.
  2. In the right sidebar, click Server Information.
  3. On the Server Information page, locate the Server Name row and note the value:
🚧 Important cPanel may show only the short server name, without the domain after it. Wherever you need the full server name — for mail client settings, FTP or a direct cPanel address — take it from the Hosting Panel using Method #1 above, or from the command line using Method #3. Do not try to build the full name yourself by adding a domain to what cPanel shows.

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Method #3: Use the command line to determine the server name

You can use the command line to determine the server name for an account. To do this, follow these steps:
  1. Log in to your account using SSH.
  2. At the command line, type the following command:
    The full server name for your account appears.