Skip to main content
FTP accounts let you or a developer connect to your files with an FTP client. You create and manage them in the Hosting Panel at https://my.hosting.comFTP accounts let you or a developer connect to your files with an FTP client. You create and manage them in the Hosting Panel at https://my.hosting.com.
For occasional edits you do not need FTP at all — the file manager in the Hosting Panel does the same job in the browser. FTP is most useful when you are transferring a lot of files, or giving someone else access without sharing your account login. The web hosting glossary covers FTP and SFTP if the terms are new.
For occasional edits you do not need FTP at all — the file manager in the Hosting Panel does the same job in the browser. FTP is most useful when you are transferring a lot of files, or giving someone else access without sharing your account login. The web hosting glossary covers FTP and SFTP if the terms are new.

Managing FTP accounts

To manage your FTP accounts, follow these steps:
  1. Log in to your account as described in Managing your website in the Hosting Panel.
  2. When the control panel appears, in the left sidebar, click Websites:
  3. On the Manage websites page, click the website you want to manage.
  4. A list of tabs appears at the top of the page. Click the Advanced tab, and then click FTP:
  5. The FTP accounts page appears:
  6. To add an account, click Add account. The Add FTP account dialog appears:
    • In the Username text box, type the FTP username you want for the account.
    • In the Password text box, type the FTP password you want for the account.
    • In the Directory text box, optionally specify a different directory for the account.
    • Click Add. The account appears in the list of FTP accounts.
  7. To modify an existing account, click the three-dot icon in the list of accounts, and then click Manage:
  8. To delete an existing account, click the three-dot icon in the list of accounts, and then click Delete: