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Setting up your hosting.com Professional or Business email is easy, and we’ll walk you through each step — from setting up your user to configuring your devices.

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Creating a new user in your account

First, create a new user in your account. To do this, follow these steps:
  1. Log in to the Hosting Panel at https://my.hosting.com.
  2. In the left sidebar, under Products & Services, click Email & Office Tools
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  1. On the Email & Office Tools page, locate your email account, and then click Admin Login:
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  1. The administration interface appears in a new tab. On the top menu bar, click More, and then click Domain Settings.
  2. In the Users section, click New.
  3. Complete the fields, and then click Save.

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Setting up your device

Now that your email address and password are set up, here’s how to add your new email account to your device:
Pro tip: If your email app (like Outlook) has automatic settings, try those first. It’s usually an easy way to get started. But if you’d rather configure it yourself, use the following settings.

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Manual Email Setup

  1. Open your email application (for example, Outlook).
  2. Select Add Account or Add Email Account.
  3. Choose Advanced options or Set up my account manually (if prompted).
  4. Select IMAP as the account type (recommended).
  5. Enter the following information: Incoming (IMAP) Server
    • Server: mail.yourdomain.com
    • Port: 993
    • Encryption: SSL/TLS Outgoing (SMTP) Server
    • Server: mail.yourdomain.com
    • Port: 465 (SSL/TLS) or 587 (STARTTLS)
    • Encryption: SSL/TLS or STARTTLS
  6. Enter your full email address as the username.
  7. Enter your email account password.
  8. Save the settings and allow the email application to test the connection.
  9. Once the test is successful, select Finish to complete the setup.