How to use FTP with FileZilla Pro on hosting.com Managed WordPress

Every WordPress site on hosting.com Managed WordPress supports FTP access. This article describes how to use the FileZilla application to access your account using FTP.

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Important

If you have not already created an FTP account for your site, follow the procedure in How to create an FTP account on hosting.com Managed WordPress before configuring FileZilla.

To configure FileZilla, follow these steps:

1. Start FileZilla.

2. On the File menu, click Site Manager. The Site Manager dialog appears.

3. Click New Site, type a name for the site, and then press Enter:

   

4. On the General tab, in the Protocol list box, select FTP - File Transfer Protocol.

5. In the Host text box, type the server name.

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   Tip

   You can find the FTP server name in the hosting.com Dashboard on the General tab in the Site Information section, just above the FTP Accounts section.

6. Leave the Port text box blank.

7. In the Logon Type list box, select Normal.

8. In the User text box, type the username listed in the FTP Accounts section on the General tab of the hosting.com Dashboard.

9. In the Password text box, type the password for the account you specified in step 8.

10. Optionally, you can specify a default directory for FileZilla to open on the remote server after it connects. To do this, click the Advanced tab, and then in the Default remote directory text box, type the directory name.

11. Click Connect. After a few seconds, FileZilla establishes the connection.

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    Note

    On your first login to FTP, you will receive a message about the certificate on the server. Select Always trust this certificate in future sessions, and then click OK. You will then be able to log into the root directory of your website’s file system.